Downloaded File Format
All items will download in zip format and category wise. User need to unzip to get original file. We use update version of WinZip for file conversion. If you face difficulties to open file please contact on service center.
All downloaded items stored in user history page for three months form download time. User can download items as many as they like from history page. After three months downloaded items will be omit from history page.
Forget password/User Name
What do I do if my download does not start automatically?
When your purchase is complete, your product should download automatically. If you don't see your download:
1) Login to your account (click the Login link in the upper right hand corner of the browser).
2) Once you are logged in select History. Everything you've ever purchased or downloaded should be there and you can download it again anytime.
If you're still having trouble, email us at support@Slioto.com.
Are your payment methods secures?
Yes. Slioto.com does not store any information about your payment method. We delegate the payment step to specialized payment gateways that are PCI compliant and process payments and subscriptions for us. If you have any doubt of our processing methods, please do not hesitate to contact us. We will gladly answer any question or concern.
My credit card transaction was rejected, and I don’t know why, what can I do?
Our payment gateways are 100% secured and provide modern fraud detection methods and risk mitigation rules. Sometimes, risk mitigation rules are highly restrictive and could end up in a “false negative”. If your transaction was rejected without a proper reply in the checkout process, please contact us to follow up with you your specific case.
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